Wheels Up Partners LLC

AOG Desk Manager

Category Maintenance
Job Locations US-CO-Broomfield | US-KY-Erlanger


Wheels Up is looking for a world-class AOG Desk Manager to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.


Compensation: $77,000.00/year, depending on experience. 


Manage all day-to-day operations pertaining to the Supply Chain AOG Desk across the Wheels Up enterprise to provide premium service and optimal inventory availability to internal and external customers.

  • Supervise AOG Desk, personnel, and activities for the Supply Chain function within Wheels Up.
  • Maintain high service levels to internal/external customers regarding AOG Desk Procurement operational hours, order fulfillment, etc..
  • Manage AOG Desk function of the organization to high standards utilizing latest methodologies and technology.
  • Responsible for the scheduling of AOG Desk Procurement personnel to a 24 hour/7day work week.
  • Responsible for the procurement of aircraft components, parts and materials in accordance with company General Maintenance Manual and FAA regulations.
  • Accountable for the accuracy and integrity of Wheels Up Procurement process to ensure Sarbanes Oxley compliance as well as to Generally Accepted Accounting Principles (GAAP).
  • Coordinate with and effectively communicate with Finance, Maintenance Control, AOMs, Maintenance Planning, Suppliers, and other Supply Chain Departments etc on the status of materials orders including pricing, availability, delivery and tracking information.
  • Develop, implement, maintain, and audit Policies, Procedures and Work Processes to ISO Standards.
  • Maintain a management cockpit of critical operational data and metrics. Provide regular reporting to upper management.
  • Update and maintain inventory tracking program and reporting.
  • Perform other duties and/or special projects as assigned.


  • High School diploma or GED required. Bachelor’s Degree preferred
  • 5+ years of Aviation industry procurement experience preferred with a MRO, 135 or 121 Carrier
  • 3+ years supervisory experience
  • Customer service oriented
  • Effective verbal, telephone, written, and interpersonal communication skills required
  • Proven, strong communication, negotiation, analytical, and project/program management

Wheels Up Story

Wheels Up (NYSE:UP), a leader in private aviation, offers a total private aviation solution that includes world-class safety, service and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales and commercial travel benefits through a strategic partnership with Delta Air Lines.


Our employees’ passion for innovation, customer-centric mindset and collaborative spirit drives our mission to connect flyers to private aircraft – and one another – to deliver exceptional, personalized experiences and build an industry-leading marketplace.


Wheels Up attracts, empowers and retains diverse, talented employees who bring a range of experiences and are committed to taking Wheels Up to new heights. We recognize our employees’ unique perspectives and skills and take pride in helping them develop a meaningful and exciting career path with us.


Interested in joining our talented team, explore our career opportunities, today!


To learn more about Wheels Up, please visit WheelsUp.com.


Accommodation for Applicants with Disabilities: Wheels Up is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hr@wheelsup.com or alternatively send a
fax to 859-334-6552. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document.


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