Wheels Up Partners LLC

Lead Line Services Technician

Category Maintenance
Job Locations US-KY-Hebron
ID
2022-1895

Overview

Wheels Up is looking for a world-class Lead Line Services Technician to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.

Responsibilities

  • Maintain safety protocol as well as training and guidance in relation to: Customer Service, Safety, Security, Avgas Fueling, Jet Fueling, De-Fueling, Reception Counter Operations, Hazardous Material Awareness, Right To Know, De-Icing, Towing, Ramp Awareness, Baggage Handling, Dangerous Goods, International Garbage, FTR 101, ATA 103, NFPA 407, Fuel Farm Management, Receiving Fuel, Hangar Stacking, and Recurrent Training.
  • Lead and direct Line Service Technicians.
  • Create a positive work environment, ensuring customer satisfaction and good will in all areas.
  • Perform both public and non-public contact with crew members, pilots, and passengers.
  • Load and unload luggage, golf clubs, and freight.
  • Clean, marshal, and push back aircraft by tug and/or hand.
  • Operate motor vehicles including various fuel trucks, aircraft tugs, belt loaders, de-ice trucks, and forklift.
  • Fuel aircraft in a safe and efficient manner.
  • Perform quality control checks on equipment and fuel.
  • Haul equipment as necessary to clean and/or maintain aircraft.
  • Assist with all operational aspects of the fixed base operation and non-safety sensitive operations in hanger.
  • Maintain and strive to exceed customer services standards.
  • Provide direction, coaching, and professional development to line technicians with an individual and team focus.
  • Use appropriate methods to help build a cohesive team, facilitating the completion of team goals.
  • Assist with performance evaluations and administer counseling, commendation, as necessary for all line technicians.
  • Participate in scheduled team meetings.
  • Perform other duties and/or special projects as assigned by the Manager of Fixed Base Operations or higher authority.

Qualifications

  • High School diploma or GED.
  • Supervisory experience and office knowledge preferred.
  • Good driving record.
  • Strong customer service skills, professional attitude, and excellent interpersonal skills.
  • Able to work evenings, nights, weekends, holidays, and in all weather conditions.
  • Ability to lift and move items of 70 pounds and/or more on a regular basis.
  • Ability to bend and or squat repeatedly for aircraft operational hook up.
  • Ability to deice aircraft using high pressure hoses.
  • Ability to stand for long periods of time.
  • Maintain a well-groomed appearance and meet uniform appearance standards.

Wheels Up Story

Wheels Up (NYSE:UP), a leading demand generator in private aviation, offers a total private aviation solution that includes world-class safety, service and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales and commercial travel benefits through a strategic partnership with Delta Air Lines.

 

Our employees’ passion for innovation, customer-centric mindset and collaborative spirit drives our mission to connect flyers to private aircraft – and one another – to deliver exceptional, personalized experiences and build an industry-leading marketplace.

 

Wheels Up attracts, empowers and retains diverse, talented employees who bring a range of experiences and are committed to taking Wheels Up to new heights. We recognize our employees’ unique perspectives and skills and take pride in helping them develop a meaningful and exciting career path with us.

 

Interested in joining our talented team, explore our career opportunities, today!

 

To learn more about Wheels Up, please visit WheelsUp.com.

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