Wheels Up Partners LLC

Flight Controller

Category Flight Control/ Coordination
Job Locations US-GA-Atlanta
ID
2023-2696

Overview

Who We Are 
We make the extraordinary, accessible, every day. 

Wheels Up (NYSE: UP), a world leader in private aviation, offers a total private aviation solution that includes world-class safety, service, and flexibility through on-demand flights, membership programs, corporate solutions, aircraft management, whole aircraft sales, and a strategic partnership with Delta Air Lines.  We offer a challenging and rewarding career in an exciting and growing industry. This is a chance to join a team of some of the best aviation professionals in the industry, committed to unparalleled safety and service for our clients, in a range of sectors from military to ultra-high-net-worth individuals. 

 

Role Overview 

Wheels Up Partners is a wholly owned subsidiary of Wheels Up. Its services include Private Membership, Aircraft Management, Maintenance, FBO services, Charter Operations, and Aircraft sales. We offer a challenging and rewarding career in an exciting and dynamic industry. This is a chance to join a team which has an incredible depth of knowledge as well as the drive to deliver service excellence to our clients across a wide variety of sectors from the military to ultra -high-net-worth individuals. 

 

Wheels Up is looking for a world-class Flight Controller at our Member Operations Center (MOC) in Chamblee, GA and join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology and innovative product and service offerings.  

Responsibilities

  • Responsible for the timely, accurate, and efficient coordination and execution of the daily flight schedule within the parameters of all Company and FAR requirements. 
  • Ensure all crewmembers are accurately briefed or re-briefed of any and all duty assigned by Wheels Up in accordance with the Wheels Up Flight Control Operations Manual, Flight Operations Manual, Company Operations Specifications, Company Policies and Procedures, Federal Aviation Regulations, and department guidelines. 
  • Exercise Operational Control of all Wheels Up flight activity; ensure that all appropriate Company and regulatory requirements are met for each flight before trip authorization. 
  • Ensure the safety and legality of each flight operated on a Wheels Up aircraft. 
  • Ensure all required customs, immigration, international handling requirements, or foreign government regulations and requirements are met for every flight segment. 
  • Responsible for the accurate and timely Flight Locating for the Wheels Up fleet and the efficient 
  • dissemination of such information to Client Services, Crew Scheduling, Revenue Management, 
  • Maintenance, and all other interested parties. 
  • Responsible for obtaining, monitoring, tracking, and disseminating any operational restrictions to daily operations including, but not limited to NOTAMs, TFRs, noise restrictions, FBO hours of operation, and airport capabilities. 
  • Responsible for proactively monitoring weather and air traffic control status and any other possible schedule interruption to Wheels Up Member Services, Scheduling, Sales, Revenue Management, Maintenance Control, and all other interested parties, as necessary. 
  • Ensure all crewmembers and trips are scheduled in accordance with the FARs, Wheels Up Flight Control Operations Manual, Flight Operations Manual, department guidelines, and Company policies and procedures. 
  • Coordinate daily flight schedule to ensure each segment meets all company and FAR requirements including but not limited to crew currency, crew qualifications, crew duty requirements, aircraft airworthiness, and that all weather requirements are met. 
  • Perform other duties as assigned by the OCC Shift Leads, Manager of Flight Control, or higher authority.  
  • Must be highly knowledgeable of the Wheels Up Flight Control Operations Manual, Flight Operations Manual, FAA and International Regulations, Company Operations Specifications, Company Policies and Procedures, and other pertinent information relating to duties. 

Qualifications

Minimum Qualifications 

  • High School Diploma or GED required. 
  • Knowledge of business jet performance capabilities. 
  • The ability to develop and maintain long-term relationships with internal and external customers. 
  • Excellent written and verbal skills. 
  • Proficient in Microsoft Word, Excel, and PowerPoint. 

Preferred Qualifications 

  • A bachelor's degree in aviation, or equivalent experience preferred. 
  • FAA Dispatch License or equivalent experience preferred. 
  • Excellent prioritization and coordination skills in a fast-paced environment. 
  • Creative problem resolution skills. 
  •  

Wheels Up Story

What’s In It For You 

At Wheels Up, you will help make the extraordinary possible.  Our culture is rooted in a shared dedication to living our 5x5 Values - Safety, Trust, Accountability, Belonging and Innovation - the core of who we are and what we celebrateAt Wheels Up, our people are our success. Exploring a career at Wheels Up gives you a chance earn amazing compensation and benefits, helping you and your family have the type of balance you deserve in both your career, and life away from work: 

  • Competitive salary 
  • 401(k) with generous company contributions up to 6% 
  • Paid time off including vacation, holidays, paid personal time, maternity and parental leave 
  • Comprehensive health benefits including medical, dental, vision, short/long term disability and life benefits 
  • Family care assistance through fertility support, surrogacy and adoption assistance, lactation support, subsidized back-up care, and programs that help with loved ones in all stages 
  • Total Personal Well-being programs to support physical, emotional, social, and financial health, including access to an employee assistance program offering support for you and anyone in your household, free financial coaching, and extensive resources supporting mental health 
  • Career development programs to achieve your long-term career goals 

 

Salary Range 

The wage range for this position is determined on a variety of factors that are considered in making compensation decisions, such as differences in skill sets; experience and training; licensure and certifications; and other business and organizational needs. This wage range has not been adjusted for any applicable geographic differential associated with where the position may be filled. At Wheels Up, it is not typical for an individual to be hired at or near the top of the range for their role. Your placement within the wage range is primarily based on your qualifications and experience. 

You may also be eligible to participate in a discretionary annual incentive program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. 

 

What You Will Bring 

  • An unwavering commitment to SAFETY 
  • The ability to build TRUST through transparency and communication 
  • A commitment to achieving results the right way and a willingness to take ACCOUNTABILITY when we do not 
  • The knowledge that there is power in bringing people with different points of view and life experiences together and a culture of BELONGING leads to unlimited and unrestricted collaboration 
  • A belief that INNOVATION is only possible in an environment where we make things simpler, strive for continuous improvement and understand that great thinking can come from anywhere in our organization 
  • A willingness to be curious, constantly asking questions to help promote creative thinking, problem solving and trouble shooting 
  • A desire to collaborate and be part of a diverse team and when necessary, lean into and manage conflict effectively 
  • A high level of integrity in everything you do 
  • A strong commitment to service and a meticulous attention to detail 
  • A level of professionalism unmatched in the aviation industry 

 

Commitment to Diversity 

At Wheels Up our 5x5 Value of Belonging is based on the principle that every employee has a voice. We believe in inclusiveness, and celebrate each person’s individuality, because there is power in bringing people with different points of view and life experiences together. We are launching DEIB initiatives that support ALL employees and help to cultivate a culture where ALL employees can bring their authentic selves to work. 

 

Accommodation for Applicants with Disabilities 

Wheels Up is an Equal Employment Opportunity / Affirmative Action employer and provides reasonable accommodation in its application process for qualified individuals with disabilities and disabled veterans. If you have difficulty using our online system due to a disability and need an accommodation, you may email us at hr@wheelsup.com or alternatively send a fax to 859-334-6552. In order to quickly respond to your request, please use the words "Accommodation Request" as the subject line of your email or as the title of your fax document. 

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