Join Our Team at Wheels Up

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Role Overview: What You’ll Be Doing

Wheels Up is looking for a world-class Fleet Quoting Associate to join our team of dedicated and passionate professionals, fueled by the most powerful brand in private aviation, as we continue our mission of democratizing the private aviation space through cutting-edge technology, innovative products and service offerings. The objective of Fleet Quoting is to capitalize on demand outside of traditional membership program offerings. This position will be located in either of our offices (New York City, NY or Chamblee, GA).

Your Key Responsibilities (Essential Functions)

• Achieve team Key Performance Indicators (utilization, efficiency, and revenue) and monitor how decision-making influences each metric
• Understand individual flight costs and network revenue models
• Intimate knowledge of demand already booked in order to sell around it
• Appreciate the need to sell specific demand to complement the needs of the given day
• Remain cognizant of special events which may cause a spike in demand into a certain airport or region
• Recognize seasonal travel patterns both geographically and by each cabin class
• Always being able to justify your pricing
• Stays in continuous contact with scheduling and operational groups to ensure feasibility and overall success of trip completion is reliable
• Multitasking several trip inquiries at one time
• Develop and maintain excellent relationships with all clients and brokers
• Answer incoming calls and e-mails regarding charter trips in a timely and accurate manner
• Know and explain the terms and conditions of the Wheels Up charter contract
• Maintain current working knowledge of Wheels Up aircraft fleet and product offerings
• Perform all other duties and/or special projects, as assigned by the VP of Wholesale or higher authority

What Does Success Look Like For Us

• Filling high-value fleet gaps
• Selling profitable wholesale trips
• Maintaining pricing discipline
• Reducing empty-leg exposure
• Responding fast to inbound quotes
• Following up on as many quotes as possible
• Building broker relationships
• Protecting peak days & premium inventory

What You Bring to the Table: Education & Certification Requirements

We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:

• Previous customer service or sales experience
• Knowledge of aircraft performance capabilities
• Ability to calculate trip revenue, cost, margin/margin percentage, rate per hour, and manage complex network operating scenarios
• Awareness of Key Performance Indicators in decision making
• Candidates must have a passion for problem solving, with a willingness to accept change and start from scratch on a routine basis
• Exceptional interpersonal skills and the ability to work in a team environment
• Knowledge of aircraft performance capabilities
• Proficient with Slack, Excel, and Outlook
• Creative problem resolution skills
• Ability to work a flexible schedule if needed (including holidays, weekends and evening hours, as required)
• The ability to develop and maintain long-term relationships with internal and external customers

The Extras We Value (Preferred Requirements)

While not mandatory, here are some additional things that would make you stand out:

• Bachelor's degree
• Aviation experience

Salary Range & Benefits

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The yearly compensation for this role ranges from $65,000 - $85,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you will be eligible for commission, which compensates individual performance.

We also offer a range of benefits designed to support your well-being and personal life, including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, pregnancy status, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

Need Accommodations?

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.

We look forward to learning more about you and how you can contribute to the Wheels Up journey!