Join Our Team at Wheels Up

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Role Overview: What You’ll Be Doing

In this role, you will serve as a dedicated new-business engine for the commercial organization, focused on high-volume lead follow-up, prospect qualification, outreach, and enabling sales directors to efficiently close new business. This position will own top-of-funnel coverage creating a faster new business close cycle. Your work will increase pipeline generation, improve speed to quailed or unqualified lead, and enable Directors and VPs to focus on closing new business, relationship management, and strategic account growth.

Your Key Responsibilities (Essential Functions)

• Drive pipeline growth through high-volume inbound lead follow-up, management of sales phone line, personalized outreach, database mining, and disciplined prospect qualification
• Qualify prospects by understanding travel needs, buying intent, timing, current aviation solution, and fit for membership, charter, and commercial connections
• Mine internal CRM database for lost members, lost opportunities, referrals, website leads, and other sources to identify new sales opportunities
• Follow rules of engagement and support auditing rules of engagement to ensure teams work collaboratively and act on what’s best for the business
• Support Delta lead prioritization by researching, enriching, and qualifying leads for timely follow-up and appropriate sales routing
• Fill out lead and prospect profiles with relevant account intelligence, contact details, travel patterns, prior engagement, ownership notes, and next-step recommendations for Directors and VPs
• Schedule qualified discovery calls and meetings for Directors and VPs, ensuring strong handoffs and clear context for each opportunity
• Own the generalist sales phone line and service-level expectations, including timely response, accurate routing, and clear documentation of inbound inquiries
• Maintain accurate records of outreach, qualification status, lead source, handoff notes, next steps, and pipeline activity within CRM systems
• Encouraged by defined activity expectations with clear targets for calls, emails, meetings scheduled, qualified opportunities, and conversion outcomes
• Partner closely with Directors, VPs, Marketing, and Sales Operations to improve speed-to-lead, lead quality, conversion rates, and top-of-funnel coverage
• Clearly articulate the value proposition of private aviation, including convenience, flexibility, service quality, time savings, and product fit
• Provide feedback from prospect conversations to internal stakeholders to improve lead scoring, messaging, offers, sales materials, and overall pipeline generation strategy

What You Bring to the Table: Education & Certification Requirements

We’re looking for someone who has a unique mix of experience, skills, and passion for what we do:

• Strong communication skills with comfort making outbound calls, writing prospect-facing emails, and engaging leads quickly and professionally
• High activity orientation with the ability to manage a large volume of leads, follow-up tasks, phone inquiries, and scheduled handoffs
• Familiarity with CRM systems, Salesforce preferred, including accurate documentation of outreach, lead status, opportunity notes, and next steps
• Ability to qualify prospects, ask strong discovery questions, and identify opportunities that should be routed to Directors or VPs
• Minimum of 1-2 years of sales, business development, inside sales, lead generation, sales support, or client-facing experience required; bachelor’s degree or equivalent experience preferred

The Extras We Value (Preferred Requirements)

While not mandatory, here are some additional things that would make you stand out:

• Experience supporting teams in aviation, finance, or B2B service environments
• Ability to proactively manage multiple priorities, adapt quickly, and respond to urgent team needs

Physical Requirements

We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role:

• Standard office and computer usage required

Salary Range & Benefits

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The yearly compensation for this role ranges from $57,000 - $67,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table. Additionally, you will be eligible for an incentive program (commission), which rewards individual and organizational performance.

We also offer a range of benefits designed to support your well-being and personal life, including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, pregnancy status, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

Need Accommodations?

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.

We look forward to learning more about you and how you can contribute to the Wheels Up journey!