Join Our Team at Wheels Up

At Wheels Up, we're proud to be a global leader in on-demand private aviation. As one of the largest companies in the industry and a strategic partner of Delta Air Lines – we are committed to making private air travel safe, reliable, and enjoyable. With a diverse fleet of owned aircraft plus a global network of trusted charter operators, we offer our customers access to the right aircraft for their needs and the ability to fly on their terms.

And it doesn’t stop at private flights. Wheels Up also provides freight services, safety and security solutions, and managed services to individuals, businesses, government agencies, and more. Regardless of how, when or where you want to fly, our mission is simple; deliver a premium, personalized aviation experience for every customer.

Role Overview: What You’ll Be Doing

The Sr. People Experience & Insights Analyst is responsible for designing, measuring, and improving the employee experience across the entire employee lifecycle. This role combines employee experience design, organizational psychology, workforce analytics, assessment strategy, employee listening, and People technology administration to help Wheels Up make better people decisions and create stronger employee experience.

Your Key Responsibilities (Essential Functions)

Employee Experience Design

• Design and improve employee experiences across onboarding, development, performance, and career growth.
• Map key employee lifecycle moments and identify opportunities for improvement.
• Partner with HRLT and business leaders to create meaningful employee experiences.
• Measure employee sentiment and develop recommendations to improve engagement and retention.
• Support culture and employee experience initiatives across Wheels Up.

Employee Listening & Organizational Insights

• Design, administer, and analyze employee surveys.
• Develop pulse surveys, onboarding surveys, engagement surveys, and targeted listening initiatives.
• Perform qualitative and quantitative analysis of employee feedback.
• Identify themes, trends, opportunities, and emerging risks.
• Translate employee feedback into actionable business recommendations.
• Develop executive-ready reports, presentations, and dashboards.

Assessment & Talent Analytics

• Manage assessment programs supporting recruiting, talent development, and succession planning.
• Partner with stakeholders on assessment selection, implementation, and effectiveness reviews.
• Analyze assessment outcomes and provide leadership insights.
• Support validation efforts and measurement of talent effectiveness.

Workforce Analytics & Data Storytelling

• Create and maintain People dashboards and workforce reporting.
• Develop recurring HR scorecards and leadership reporting.
• Analyze employee data to identify trends and opportunities.
• Present workforce insights in a clear and compelling way.
• Support executive decision making through data-driven recommendations.
• Build visualizations and reporting tools that simplify complex workforce information.

People Technology Administration

• Serve as administrator for FLX learning and onboarding platforms.
• Maintain learning pathways, assignments, and employee onboarding experiences within FLX.
• Support talent review and performance management processes.
• Support iCIMS administration, reporting, configuration, testing, and optimization.
• Ensure data integrity across People systems.
• Partner on HR technology enhancements and system improvements.

Process Design & Continuous Improvement

• Evaluate and improve People processes through technology and automation.
• Support implementation of new People programs and tools.
• Document processes, workflows, and best practices.
• Partner with stakeholders on employee experience and operational improvement initiatives.

What You Bring to the Table: Education & Certification Requirements

We’re looking for someone who has a unique mix of experience, skills, and passion for what we do which includes a strong quantitative graduate degree combined with extensive experience in people analytics, workforce planning, organizational research, and statistical analysis.

Required:

• 4-6 years of related experience. 
• Bachelor’s degree in industrial-Organizational (I-O) Psychology, Statistics, Data Analytics, Data Science, Organizational Psychology, Human Resources Analytics, Economics, Applied Mathematics, or a related quantitative field.
• Experience in statistical analysis, predictive modeling, workforce research, and survey analytics.
• Demonstrated experience designing and analyzing employee engagement surveys, organizational health assessments, talent metrics, and workforce trends.
• Proven ability to deliver data-driven storytelling and strategic workforce insights.
• Experience developing dashboards, scorecards, and KPIs using tools such as Power BI, Tableau, Excel, or similar analytics platforms.
• Experience leveraging Alteryx for data preparation, automation, modeling, and workforce analytics reporting.
• Experience working with complex datasets from HRIS platforms such as Workday, SAP SuccessFactors, ADP Workforce Now, Oracle HCM, UKG, or similar systems.

The Extras We Value (Preferred Requirements)

While not mandatory, here are some additional things that would make you stand out:

• Master’s degree in industrial-Organizational (I-O) Psychology, Statistics, Data Analytics, Data Science, Organizational Psychology, Human Resources Analytics, Economics, Applied Mathematics, or a related quantitative field.
• Experience supporting global organizations and multinational workforces.
• Familiarity with research design, psychometrics, validation studies, and assessment analytics.
• Experience developing AI-enabled workforce insights and advanced workforce planning models.

Physical Requirements

We want to make sure you’re fully equipped for success. Here’s a look at any physical requirements needed for this role:

• This position primarily involves computer-based work in a professional office or remote work environment.
• Frequent use of a computer, including viewing monitors and using a keyboard and mouse for extended periods.
• Regular communication with stakeholders through virtual meetings, presentations, email, and written reports.
• Ability to analyze and interpret complex data, reports, and visualizations.
• Occasional travel may be required based on business needs.
• Reasonable accommodation will be provided to qualified individuals with disabilities to enable them to perform the essential functions of the role.

Salary Range & Benefits

At Wheels Up, we believe in fair compensation based on experience, skills, and qualifications. The yearly compensation for this role ranges from $85,000 - $100,000, depending on a variety of factors. We don’t typically start individuals at the top of the salary range; your place within the range is based on what you bring to the table.

We also offer a range of benefits designed to support your well-being and personal life, including:

• Tuition Reimbursement
• Competitive 401(k)
• Comprehensive Medical, Dental, and Vision Insurance
• Complimentary access to mental health and wellness counseling through Spring Health
• Financial planning assistance
• A variety of additional programs and services in support of your total well-being

Everyone is welcome here

Each of us is unique, and that’s what makes us amazing. We believe there’s power in bringing people with different backgrounds, points of view and life experiences together. So, bring yourself and your best ideas.

Wheels Up is committed to a policy of equal employment opportunity for applicants and employees. It is our policy to apply recruiting, hiring, training, promotion, compensation and professional development practices and make all other employment decisions without regard to actual or perceived race, color, religion, sex, national origin, age, disability, pregnancy status, genetic information, or any other characteristic protected by federal, state or local laws, regulations or ordinances.

Because when we feel safe and comfortable being ourselves, there’s no limit to what we can achieve.

Need Accommodations?

If you have a disability or are a disabled veteran and need assistance with applying, please reach out to us at hr@wheelsup.com. Simply include “Accommodation Request” in the subject line so we can quickly address your needs.

We look forward to learning more about you and how you can contribute to the Wheels Up journey!